Would you like to work at a place where we help people make positive changes through engagement with the Bible?


Our mission is to help make the Bible accessible to everyone and encourage interaction with it. Bring your skills and passion into a work that makes a difference in other people’s lives through the Bible.

Please see below for our current opportunities.

  • Customer Experience Representative - Manna, Wiri, Auckland
  • Finance Manager - Bible Society, Wiri, Auckland
  • Stock Controller - Manna, Wiri, Auckland
  • Casual Warehouse Assistants x 2 - Manna, Wiri, Auckland
  • Casual Sales Assistant - Manna, Christchurch
  • Part-time Sales Assistant - Manna Lower Hutt

 


Customer Experience Representative 

Are you passionate about providing exceptional customer service while supporting a meaningful mission? 

While we may be one of New Zealand’s oldest charities, at Bible Society New Zealand Group we believe the best is yet to come!  As the premier supplier of Bibles and Christian resources in New Zealand through our Mission programs, Manna Christian Stores, and partnerships with our faithful donors, we support Bible mission in New Zealand and around the world.   

At BSNZ Group, we are dedicated to making the Bible accessible and fostering meaningful interactions with it.  Our values drive everything we do, from valuing each other, to pursuing excellence in our work.   

We are looking for three Customer Experience Representatives to support our Retail, e-Commerce, and Customer Experience team.  As Customer Experience Representative, you will play a vital role in ensuring customers have exceptional experiences with Manna Christian Stores across all touchpoints. By providing prompt, engaging, and high-quality sales service, resolving queries efficiently, and maintaining accurate customer information, the Customer Experience Representative will ensure a seamless and enriching experience for our customers engaging with Manna. Ultimately, your work will help foster loyalty, support the organisation’s mission, and contribute to the distribution of Bibles and Christian resources to churches, individuals, and resellers 

Some of the key responsibilities include: 

  • Monitor and facilitate the smooth progression of web sales orders, ensuring timely fulfillment and minimal disruptions. 
  • Identify and address web orders disrupted by customer errors promptly, enhancing customer loyalty through proactive engagement. 
  • Respond to customer inquiries across various platforms with accuracy, empathy, and adherence to company values. 
  • Assist customers, including resellers and institutional buyers, via phone and email, ensuring orders are processed accurately and promptly. 
  • Establish and maintain professional relationships with key customers, fostering loyalty and engagement with BSNZ's mission. 
  • Administer grant requests and maintain the web store by updating product information, administering promotions, and ensuring database accuracy. 
  • Support promotional activities, loyalty programs, and off-site events to enhance customer engagement and satisfaction. 
  • Demonstrate commitment to BSNZ's values and contribute to health and safety practices in the workplace. 

To be right for the role, you should: 

  • Be relational and work effectively in a team  
  • Go the extra mile, and demonstrate a strong work ethic 
  • Have a heart for mission and embrace the organisation's special Christian character 
  • Demonstrate a strong understanding of customer service principles and best practices to deliver exceptional experiences. 
  • Knowledge of e-commerce platforms, including order processing, fulfilment, and payment systems  
  • Have the ability to communicate clearly and professionally across various platforms, including web, phone, and email. 
  • Be able to pay close attention to detail to ensure accurate order processing, maintain precise customer information, and provide correct product information. 
  • Be capable managing multiple tasks simultaneously, prioritise your workload, and work efficiently to meet deadlines. 
  • Demonstrate proficiency in building and maintaining positive and productive relationships with customers and key stakeholders, fostering loyalty and engagement. 
  • Be willing and able to learn, retain, and explain product features and benefits to customers, enhancing their understanding and satisfaction. 
  • Be familiar with e-commerce platforms, CRM systems, and other relevant software to effectively manage orders, customer information, and communication channels. 
  • Be able to identify issues, analyse situations, and implement effective solutions to resolve customer queries and address disruptions in the ordering process. 
  • Demonstrate the capability to assist customers in navigating the web store, making purchases, and recommending add-on products to enhance distribution. 
  • Be flexible to adapt to changing circumstances, customer needs, and evolving business requirements. 
  • Be able to handle challenging situations with resilience, maintaining professionalism and composure under pressure. 
  • Demonstrate empathetic listening and understanding of customer needs and concerns, ensuring a personalised and empathetic response. 

What is in it for you:  

  • By joining our team, you become an integral part of our mission to make a positive impact on lives.  
  • You will contribute to the financial sustainability and strategic growth of an organisation that has been changing lives for good for 178 years! 
  • A busy and exciting role with plenty of variety 
  • A dynamic work environment where your skills and expertise contribute directly to the organisation's success.  
  • Working alongside an enthusiastic team dedicated to positive change.  
  • Ongoing professional development. 
  • Birthday leave and free parking! 

This is a full-time (37.5 hours per week) salaried position based in Wiri, Auckland. 

Join us in spreading the message of hope and faith through meaningful interactions and exceptional service! 

To find out more and to apply, request a job description and application questionnaire from Jeanine at [email protected] 

Please note:  Consideration will only be given to applicants who currently reside in New Zealand and who are legally entitled to work in New Zealand.  As we are not an accredited employer, we are unable to support/sponsor applicants to apply for any form of work visa. 


Finance Manager Position 

Are you an experienced finance professional looking for a rewarding leadership role with a mission-driven organisation?  

While we may be one of New Zealand’s oldest charities, at Bible Society New Zealand Group we believe the best is yet to come!  As the premier supplier of Bibles and Christian resources in New Zealand through our Mission programs, Manna Christian Stores, and partnerships with our faithful donors, we support Bible mission in New Zealand and around the world. Rooted in our values, we care deeply about the Bible, people, and the purpose and mission of the organisation. 

We are seeking a dynamic, organised and detail-oriented individual to join our team as Finance Manager. As Finance Manager, you will play a crucial role in overseeing the financial management and reporting of BSNZ Group, ensuring funds and financial and material assets are secured and effectively used, providing strategic information and advice to the CEO, Director – Finance, Planning and Resources, Leadership Team, Board and Committees, and ensuring that the BSNZ Group’s short- and long-term financial health is maintained. 

Key responsibilities include: 

  • Participating in strategic leadership. 
  • Managing key finance functions and day-to-day financial activities. 
  • Financial management and reporting. 
  • Overseeing donations receipting and constituent data management.  
  • Providing oversight, leadership and mentoring to our finance team. 

To be suitable for this role you will: 

  • Possess a relevant tertiary degree and hold current CA/CPA membership. 
  • Have proven management accounting experience at a senior level. 
  • Be familiar with accounting standards and regulations specific to the charitable sector. 
  • Understand fund management principles and return maximisation. 
  • Demonstrate satisfactory experience in managing, leading and mentoring a team. 
  • Possess strong computer skills, including experience with MYOB and Microsoft products. 
  • Have a good understanding of the not-for-profit and retail sector. 
  • Be able to plan effectively at strategic and operational levels. 
  • Demonstrate good communication and presentation skills. 
  • Be relational and organised, demonstrate a strong work ethic 
  • Go the extra mile and have a heart for the mission 
  • Embrace the organisation's special Christian character 

What's in it for you:  

  • By joining our team, you become an integral part of our mission to make a positive impact on lives.  
  • You will contribute to the financial sustainability and strategic growth of an organisation that has been changing lives for good for 177 years! 
  • A dynamic work environment where your skills and expertise contribute directly to the organisation's success.  
  • Working alongside a passionate team dedicated to positive change.  
  • Ongoing professional development, fostering your growth and leadership potential within our organisation. 
  • Free parking! 

This is a full-time (37.5 hours per week) salaried position based in Wiri, Auckland. 

Consideration will only be given to applicants who currently reside in New Zealand and who are legally entitled to work in New Zealand.  As we are not an accredited employer, we are unable to support/sponsor applicants to apply for any form of work visa. 

If you are passionate about financial management, possess the required qualifications and skills, and are committed to contributing to a mission-driven organisation, we invite you to apply for this exciting opportunity. 

To find out more and to apply, request a job description and application questionnaire from Jeanine at [email protected] 


Stock Controller 

While we may be one of New Zealand’s oldest charities, at Bible Society New Zealand Group we believe the best is yet to come!  As the premier supplier of Bibles and Christian resources in New Zealand through our Mission programs, Manna Christian Stores, and partnerships with our faithful donors, we support Bible mission in New Zealand and around the world.   

At BSNZ Group, we are dedicated to making the Bible accessible and impactful in people's lives.  We are inspired by the Gospel and united by purpose. Our values of excellence, integrity, and valuing each other guide everything we do.  

We are looking for a dedicated and driven Stock Controller to join our team.  As a Stock Controller at BSNZ Group, you will play a pivotal role in ensuring the efficient management of our inventory to support our mission. Reporting to the Finance Manager, you will lead the warehousing and distribution functions, ensuring timely and accurate importing, receipting, storing, and distribution of goods for selling and granting purposes. Additionally, you will oversee the safety of warehouse operations and manage relationships with freight and courier service providers. 

 

Key responsibilities include: 

  • Leading and managing warehouse and distribution operations, ensuring efficiency and adherence to best practices 
  • Coordinating shipment of inwards goods and tracking stock-in-transit to ensure timely receipt 
  • Overseeing the receipting of inwards goods, overseeing processes to ensure accuracy and efficiency 
  • Leading inventory management, including SKU location processes and minimising stock damage 
  • Supervising picking, packing, and dispatch of orders, maintaining high levels of accuracy and efficiency 
  • Supporting stock costing and evaluations, ensuring compliance with policies 
  • Managing warehousing and inventory information systems, recommending improvements and coordinating training for users 
  • Leading, managing, and developing reporting personnel, ensuring a cohesive and high-performing team 
  • Health and safety management initiatives 
  • Developing and implementing safety protocols and practices to maintain a secure work environment 

To be right for the role, you should: 

  • Be hands-on and willing to roll up your sleeves to get the job done 
  • Possess an on-road forklift license or be able/willing to obtain one 
  • Hold a supply chain management certificate (desirable) 
  • Be proficient in inventory management principles and warehouse operations 
  • Demonstrate sound knowledge of health and safety practices in a warehouse environment 
  • Be familiar with inventory and order fulfillment systems 
  • Have the ability to lead and motivate a team 
  • Demonstrate excellent communication and relationship management skills 
  • Be able to manage and prioritise deadlines and solve problems in a timely manner 
  • Be able to identify process improvements 
  • Support BSNZ's mission, vision, and values 
  • Have a heart for mission and embrace the organisation's special Christian character 

What is in it for you:  

  • A busy and exciting role with plenty of variety 
  • A dynamic work environment where your skills and expertise contribute directly to the organisation's success 
  • Working alongside an enthusiastic team dedicated to positive change 
  • Ongoing professional development 
  • By joining our team, you become an integral part of our mission to make a positive impact on lives 
  • You will contribute to the sustainability and strategic growth of an organisation that has been changing lives for good for 177 years! 
  • Free parking! 

This is a full-time (40 hours per week) salaried position based in Wiri, Auckland. 

BSNZ Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

If you are passionate about our mission, and possess the required skills and attributes, we encourage you to apply for this exciting opportunity. Email Jeanine at [email protected] to request an application form and a copy of the position description. 

PLEASE NOTE:  Consideration will only be given to applicants who currently reside in New Zealand and who are legally entitled to work in New Zealand.  As we are not an accredited employer, we are unable to support/sponsor applicants to apply for any form of work visa. 


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